Cookie Policy

CompliantCloud.com Cookie Policy

Who are we?

At CompliantCloud.com we specialise in delivering compliant applications and data in the cloud. CompliantCloud.com is the foremost and trusted partner for global organisations supporting many of the top Fortune 500 companies. With a strict focus on global compliance, data integrity, cyber security and most of all a tireless dedication to customer service our dedicated global team is ready to support you in your migration to the cloud.

This Cookie Policy related to www.compliantcloud.com

What is a cookie?

A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow a website “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site. Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present other information, run content or provide other functionality such as analytics.

  • session cookie which is erased when the user closes the browser or
  • persistent cookie which remains on the user’s computer/device for a pre-defined period.

Further information on cookies can be found at: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

How Compliant Cloud uses cookies?

www.compliantcloud.com uses the following cookies listed below:

Google

Cookie NameDescriptionTypeCategory/PurposeExpiring PeriodProvider
_gaRegisters a unique ID that is used to generate statistical data on how a visitor uses the websiteHTTPStatistics/Analytics2 yearscompliantcloud.com
_gatUsed by Google Analytics to throttle request rateHTTPStatistics/Analytics1 daycompliantcloud.com
_gidRegisters a unique ID that is used to generate statistical data on how a visitor uses the website.HTTPStatistics/Analytics1 daycompliantcloud.com
CollectUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across
devices and marketing channels.
Tag/PixelStatistics/AnalyticsSessionGoogle-analytics
Ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites.Tag/PixelMarketingSessioncomplaintcloud.com

LinkedIn

Cookie NameDescriptionTypeCategory/PurposeExpiring PeriodProvider
langSet by LinkedIn when a web page contains an embedded "Follow us" panel.HTTPPreferencesSessionLinkedin.com
langRemembers the users selected language version of the websiteHTTPMarketingSessionads.linkedin.com
BcookieUsed by the social networking service LinkedIn for tracking the use of embedded servicesHTTPMarketing2 YearsLinkedin.com
BizoIDUsed to track visitors of multiple websites, in order to present relevant advertisement based on the visitors preferencesHTTPMarketing29 daysads.linkedin.com
bscookieUsed by the social networking service LinkedIn for tracking the use of embedded servicesHTTPMarketing2 yearsLinkedin.com
lidcUsed by the social networking service LinkedIn for tracking the use of embedded servicesHTTPMarketing1 dayLinkedin.com
UserMatch-HistoryUsed to track visitors of multiple websites, in order to present relevant advertisement based on the visitor’s preferencesHTTPMarketing29 daysLinkedin.com
lisscUnclassifiedHTTPUnclassified1 yearlinkedin.com

Live Chat

Cookie NameDescriptionTypeCategory/PurposeExpiring PeriodProvider
__lc_cidNecessary for the functionality of the web site's chat-box function.HTTPNecessary3 yearsaccounts.livechatinc.com
__lc_cstNecessary for the functionality of the web site's chat-box function.HTTPNecessary3 yearsaccounts.livechatinc.com
__livechatUsed to hide the user's personal customisation of LiveChat.HTTPPreferences3 yearslivechatinc.com
__livechat_lastvisitStores when the user last used LiveChat.HTTPPreferences3 yearslivechatinc.com
_livechat_visitorIdUnclassifiedHTTPUnclassifiedPersistentlivechatin.com
lc_ssoCookie to control the chat online service.HTTPUnclassified999 daysLivechatin.com
__lc2_cidStores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.HTTPPreferences3 yearsaccounts.livechatinc.com
__lc2_cstUsed to hide the user's personal customisation of LiveChat.HTTPPreferences3 yearsaccounts.livechatinc.com
__oauth_redirect_d-etectorAllows the website to recognise the visitor, in order to optimize the chat-box functionality.HTTPPreferences1 dayaccounts.livechatinc.com
CASIDAllows the website to recognise the visitor, in order to optimize the chat-box functionality.HTTPPreferencesSessionapi.livechatinc.com
@@lc_auth_token:1-0532922lc_auth_token includes the information about the authorization token that is used to make calls to our API (Customer Chat API) -> this information includes the token itself, as well as the info on when this token will expireHTTPUnclassifiedPersistentsecure.livechatinc.com
10532922:stateXXXX:state includes the information about the state of the chat widget, like whether the widget was maximized or not, muted or not, if the eye-catcher is visible or not and if the client limit is exceededHTTPUnclassifiedPersistentsecure.livechatinc.com
side_storage_105329-22includes the information about the visitor, like how many greetings he saw, how many times he viewed the page on which LiveChat is installed, number of visits etc.HTTPUnclassifiedPersistentsecure.livechatinc.com

WordPress

Cookie NameDescriptionTypeCategory/purposeExpiring PeriodProvider
elementorUnclassifiedHTTPPreferencesPersistentwordpress.com

Stripe

Cookie NameDescriptionTypeCategory/PurposeExpiring PeriodProvider
accountsLists User accountsN/AN/APersistentN/A
livemodeDetermines dashboard User modeN/AN/ASessionN/A
stripe.csrfPrevents cross site request forgeryN/AN/ASessionN/A
sessionProvides a unique session identifier for dashboard UsersN/AN/APersistentN/A
machine_identifierProvides a unique session identifier for authenticationN/AN/APersistentN/A
viewedApplePayRetains ApplePay settingsN/AN/APersistentN/A
countrySets a country code as determined by IP addressN/AN/APersistentN/A
langSets a language codeN/AN/APersistentN/A
last-used-checkout-nameCustomizes content for Checkout UsersN/AN/ASession
N/A
cidSets a value to track User metricsN/AN/APersistentN/A
checkout-test-session, checkout-dashboard-sessionAssociates a device with a "Remember Me" Checkout accountN/AN/APersistentN/A

GDPR information of Auth0 and the other 3rd party systems used can be found below:

The General Data Protection Regulation is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. GDPR information for our 3rd party systems used can be found below:

Managing Cookies

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

For more information on our Data Privacy policy, please view it HERE.